Terms and Conditions
RATES
All our rates are quoted on a per room per night basis (unless otherwise stated) for Room Only, Bed & Breakfast or Dinner, Bed & Breakfast, includes VAT
AMENDMENTS & CANCELLATION
If a booking is amended (i.e., to fewer nights) or cancelled less than 48 hours prior to arrival, we reserve the right to charge in full for the cancelled nights.
As our deposits paid are non-refundable, we recommend cancellation insurance.
DISCOUNTS / SPECIAL RATES / VOUCHERS
If you wish to claim a discount, book on a special rate, or use a voucher, this must be mentioned at the time of booking.
Rates cannot be altered once the booking has been made. Any vouchers must be handed in on Check-in. Offers/discounts cannot be used in conjunction. Subject to availability and specific terms.
RESTAURANT
If you wish to dine in the evening, we strongly advise you book on arrival to avoid disappointment. Children’s high teas are served between 6-7pm.
HEALTH CLUB
All guests have complimentary use of our Health Club facilities. The club is open 7:30am – 8:30pm weekdays, 8am-8pm Weekends (times may differ due to circumstances & bank holidays).
Children under 16 are not permitted to use the Gym, Sauna, and Steam Room. Under 5 years are not permitted to use the hydro-pool. Children are not permitted in the Swimming Pool between 8am-10am Monday to Friday.
BEAUTY & MASSAGE TREATMENTS
Our Beauty Rooms are extremely popular. To avoid disappointment, we strongly recommend booking in advance for any treatments.
PAYMENT
We accept all major credit and debit cards.
ARRIVAL & DEPARTURE TIMES
Our rooms are usually available from 2pm on the day of arrival. You should vacate your room by 12pm on the day of departure.
CAR PARKING
There is ample free parking. We regret that we cannot accept responsibility for loss or damage to vehicles parked in the hotel car park during your stay.
PETS
Pets are welcome prior to arrangement. There is a charge of £13.00 per pet per night. Pets are not allowed in the main restaurant area. There are two designated areas for pets during food service (Bar Lounge & Top Left Restaurant) We ask that you do not allow your pets onto the soft furnishings and that they are not left alone in the bedrooms.
See our PRIVACY POLICY